Contact Us

We'd love to hear from you. Whether you have a question about an order, want to suggest a product, or are interested in wholesale — get in touch using any of the methods below.

Email
support@karasaeg.com
We respond within 1 business day, Sunday through Thursday.

Where we are
Karasa
Cairo, Egypt

Customer support hours
Sunday – Thursday, 10:00 AM – 6:00 PM (EET/EEST)
Closed Fridays, Saturdays, and Egyptian public holidays.

Order issues
For questions about a specific order, please include your order number (you'll find it in your order confirmation email).

Wholesale
Wholesale inquiries are welcome. Please include the product(s) you're interested in, expected order volume, and your business details.