Terms of service

Terms of Service — Karasa

Last updated: 12 May 2026

These Terms of Service govern your use of this website and any purchases you make from Karasa ("we", "us"). By using the site or placing an order, you agree to these Terms.

Eligibility

You must be at least 18 years old or have permission from a parent or guardian to make a purchase.

Orders and pricing

  • All prices are listed in Egyptian Pounds (EGP) and include applicable VAT unless noted otherwise.
  • We reserve the right to refuse or cancel any order, including for suspected fraud, pricing errors, or stock unavailability.
  • An order is only confirmed when we send you an order confirmation email. Adding items to your cart does not constitute a confirmed order.

Payment

Payment is processed at checkout. We accept the payment methods listed at checkout and do not store full card details on our servers.

Shipping and returns

Shipping terms are described in our Shipping Policy. Returns are governed by our Refund Policy.

Intellectual property

All content on this site — text, images, logos, and product designs — is owned by Karasa or our licensors and is protected by copyright. You may not copy, reproduce, or use this content for commercial purposes without written permission.

Acceptable use

You agree not to use the site to submit false or misleading information, transmit viruses or harmful code, interfere with the site's operation or security, or use the site for any unlawful purpose.

Limitation of liability

To the maximum extent permitted by law, Karasa is not liable for indirect, incidental, or consequential damages arising from your use of the site or purchase of our products. Our total liability is limited to the amount you paid for the relevant order.

Governing law

These Terms are governed by the laws of the Arab Republic of Egypt. Disputes will be resolved in the courts of Cairo.

Changes

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the site after changes means you accept the updated Terms.

Contact

Karasa — support@karasaeg.com